Cookie Policy

This Cookie Policy explains how BoxBet Casino uses cookies and similar technologies when you visit our website (the “Site”). It also covers what choices you have, how to manage your preferences, and how cookies can impact Site functionality. This policy should be read alongside our other privacy-related disclosures available on our website.

Cookies, explained in plain English

Cookies are small text files stored on your device (computer, phone, or tablet) when you visit a website. They help the site remember information about your visit - like your session status, preferences, and how you move through pages - so the experience works smoothly and securely.

We may also use similar technologies such as pixels, SDKs, and local storage. For simplicity, we refer to all of these as “cookies” in this policy.

How we use cookies to power your experience

We use cookies to support key website operations and to improve how the Site performs over time. Depending on the cookie type, cookies may be used to:

• Keep you signed in during your session and help prevent unauthorized access
• Protect accounts, payments, and login activity by detecting suspicious behavior
• Remember preferences (like language or display settings)
• Measure Site performance so pages load reliably and features function correctly
• Understand which pages are used most to help us improve navigation and content
• Support marketing and measurement where permitted by law and your choices

The cookie types you may see on our Site

Different cookies serve different jobs. Some are placed by us (first-party cookies), while others are placed by service providers we use (third-party cookies).

Essential cookies - required for the Site to work

Essential cookies help with core functions such as security, authentication, fraud prevention, session management, and basic page operations. Without these cookies, the Site may not function properly - for example, you may be unable to log in, maintain a secure session, or complete certain actions.

Because these cookies are necessary, they are generally used regardless of optional cookie settings, where permitted by applicable law.

Functional cookies - your preferences, remembered

Functional cookies allow the Site to remember choices you make so your experience feels consistent. For example, they may store selected preferences (like language or layout settings) and reduce the need to re-enter information.

If you disable functional cookies, some personalized features may not work as expected.

Performance and analytics cookies - smarter performance over time

Performance cookies help us understand how the Site is used so we can improve reliability, speed, and usability. These cookies may collect information such as page visits, clicks, time spent on pages, error messages, and general device or browser details.

Where possible, we use aggregated or pseudonymized analytics data to improve the product without directly identifying you.

If you opt out of analytics cookies, we will still be able to operate the Site, but our ability to measure improvements and fix friction points may be reduced.

Marketing cookies - tailored messaging and measurement (where allowed)

Marketing cookies can be used to measure campaign performance and, depending on your location and consent choices, help deliver more relevant promotions across platforms. These cookies may track interactions such as which pages you visited before registering, which ads were clicked, or whether a campaign led to a visit.

If you disable marketing cookies, you may still see promotions, but they may be less relevant, and measurement may be limited.

First-party vs third-party cookies

We may place cookies directly to operate and secure the Site (first-party). We may also work with trusted providers that place cookies on our behalf (third-party) for services such as:

• Site analytics and performance monitoring
• Security and fraud detection tooling
• Customer support features (for example, chat widgets)
• Marketing measurement and attribution (where enabled)

Third-party cookies are governed by the policies of those providers. We recommend reviewing their cookie and privacy disclosures for more detail.

How long cookies stay on your device

Cookies may be:

• Session cookies - removed when you close your browser
• Persistent cookies - remain for a set period or until you delete them

Retention depends on the cookie’s purpose. For example, security cookies may last only for a session, while preference cookies may remain longer so the Site can remember settings next time.

Your consent choices and how to update them

Where required by law, we will request your consent before placing non-essential cookies (such as analytics or marketing cookies). If a cookie banner or preference tool is available on the Site, you can use it to review and update your choices at any time.

If you withdraw consent, previously placed cookies may still remain on your device until they expire or you delete them manually (see below).

Manage, disable, or delete cookies in your browser

You can control cookies through your browser settings. Most browsers allow you to:

• See which cookies are stored
• Delete all cookies or delete cookies for specific sites
• Block third-party cookies
• Block all cookies
• Set rules for cookie behavior on a per-site basis

Keep in mind that blocking or deleting cookies can affect Site functionality. For example, you may be logged out, certain security checks may fail, preferences may reset, and some pages may not load properly.

Helpful starting points (names vary by browser):

• Google Chrome - Settings - Privacy and security - Cookies and other site data
• Apple Safari - Settings - Privacy - Manage Website Data
• Mozilla Firefox - Settings - Privacy & Security - Cookies and Site Data
• Microsoft Edge - Settings - Cookies and site permissions - Manage and delete cookies

If you use multiple devices or browsers, you’ll need to update settings on each one.

What happens if you block cookies?

If you disable essential cookies, the Site may not operate correctly. If you disable functional cookies, you may lose saved preferences. If you disable performance cookies, we’ll have less insight into improving speed and usability. If you disable marketing cookies, promotions may be less tailored and campaign measurement may be limited.

Payments, accounts, and security signals

Because BoxBet Casino supports multiple payment methods and account features, cookies may be used as part of security measures such as preventing fraud, managing sessions, and protecting account access. These measures help keep your account and activity safer during use of the Site.

If you want to review the broader platform experience, you can visit the main page here: BoxBet Casino.

Children’s privacy

Our services are intended for users who are of legal gambling age in their jurisdiction. We do not knowingly use cookies to profile or market to minors.

Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in law, technology, or how the Site operates. When updates are made, we will post the revised version on this page and adjust the effective date as needed. Continued use of the Site after an update means you acknowledge the updated policy, subject to any consent requirements under applicable law.

Questions or privacy requests

If you have questions about cookies, privacy, or how your information is handled, contact our support team at support@boxbet.io. We’ll help you understand your options and, where applicable, how to exercise your privacy rights.